A number of aspects of the museum visit have been adapted temporarily in response to the Covid-19 outbreak. You are now required to reserve a ticket beforehand when visiting Escher in The Palace. This is mandatory. We have also introduced a set walking route through the museum. Here, like elsewhere, it is very important to maintain a distance of 1½ metres. You are required to wear a face mask during your visit.
In preparation for your visit, we ask that you read through the following carefully:
Health
We ask that you stay at home if you are feeling unwell. In other words, if you have nasal congestion, a runny nose, sore throat, slight cough, high temperature or fever (above 38 degrees Celsius) and/or shortness of breath.
This also applies to everyone else in your group. We will ask you about this when you reserve your ticket. You will also be asked about these symptoms at the cash register.
Tickets
- Escher in The Palace may be visited by reservation only!
- Tickets may only be reserved online and for a specific date and time.
- The museum is open Tuesday to Sunday from 11 am-5 pm.
- We have introduced time slots to ensure proper monitoring of the number of visitors in the museum.
- The last time slot starts at 4 pm. This means that these visitors can stay in the museum for no longer than one hour.
- Your tickets can be scanned from your phone at the cash register.
- Have you bought a ticket but want to convert it to a different time or date? You can do this yourself on our ticket page, via Ticketsupport. You can also go here if you cannot come for the time being and would prefer to have your money refunded.
- Do you have any questions about tickets already purchased without a time slot? Or other questions about your visit? Give us a ring at +31 (0)70-4277730 or send an email to info@escherinhetpaleis.nl.
Before your visit
- The maximum number of visitors who may be inside the museum at the same time is 100.
- We kindly ask that you limit your stay at Escher in The Palace to no more than two hours.
- Please do not arrive more than 15 minutes before your scheduled visit time to prevent a queue at the entrance.
- Contactless payment is the only payment option at The Palace, so we recommend bringing your debit card with you to the museum.
- If you use a wheelchair, please let us know before your visit. You can notify us of the date and time of your visit by sending an email to info@escherinhetpaleis.nl. This will enable us to prepare properly for your visit. Loan wheelchairs are available. Unfortunately, since the building is a protected monument, electric wheelchairs may not be used in Escher in The Palace due to the capacity limitation of the lift.
- In keeping with the guidelines issued by the National Institute for Public Health and the Environment (RIVM), we strongly advise against travelling to the museum by public transport. The museum is easy to reach by car or on foot/by bike. Directions to the museum can be found here.
- The 20-minute film on the life and work of Escher can only be viewed at the museum by a limited number of people at the same time. To make sure you do not miss this fantastic film, we recommend watching it before your visit.
During your visit
- You are required to follow the instructions of the museum staff and keep a distance of 1½ metres at all times. This is to guarantee your safety and that of our colleagues.
- A set walking route has been created that lets you visit most of the rooms at the museum. The maximum number of visitors allowed in each room is also indicated. We ask you to respect these limits, and please do not walk in the opposite direction.
- Due to the interactive nature of the second floor, part of the features may not be enjoyed at this time. Once we can guarantee your safety in a responsible manner, we will reopen these interactive features as quickly as possible.
- Disinfectant hand gel is available at several locations within Escher in The Palace. We ask you to use this upon arrival.
- It is only possible to use the sanitary facilities on arrival and departure. The bathrooms are located in the basement. Please keep this in mind during your visit.
- You can store your jacket, purse and buggy in the cloakroom in the basement.
Education & activities
Unfortunately, group tours are not possible at this time. We are currently considering various alternative options.
We regret to inform you that the guided tours for schools and museum classes will not be continued this school year. We hope to once again receive students and groups from the next school year for a museum visit with a viewing guide, a guided tour or a museum lesson. For more information or to reserve a group visit, send an email to educatie@escherinhetpaleis.nl.
Free workshops for children will probably be organised once again from 5 July, subject to registration and in compliance with RIVM guidelines and on a very small scale. Keep an eye on the website for updated information.